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Last Updated: September 2026
Pinnacle Academic Tutoring LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our tutoring services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when scheduling appointments, contacting us, or requesting information. This includes:
Contact Details: Name, email address, phone number, and physical mailing address.
Student Information: Student name, grade level, subject/course topics, and educational funding program details (e.g., Arkansas EFA status).
Payment Data: Payment card details are collected directly by our third-party payment processor (Stripe). We do not store full credit card numbers or sensitive financial credentials on our servers.
2. How We Use Your Information
We use the information we collect to:
Schedule, confirm, and provide tutoring sessions.
Process payments, invoicing, and state funding portal documentation (such as ClassWallet/EFA).
Send session reminders, updates, and customer support communications.
Maintain internal business records and satisfy legal/financial compliance rules.
3. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose information only to:
Trusted Service Providers: Secure third-party platforms that assist in operating our business (e.g., Google Calendar/Meet for scheduling and video sessions, Stripe for payment processing).
Legal Requirements: When required by law, regulation, or legal process.
4. Data Security
We implement standard administrative and technical security measures to protect your personal information against unauthorized access, alteration, or disclosure. All online transactions are processed through secure, PCI-compliant payment gateways.
5. Contact Us
If you have questions regarding this Privacy Policy or your personal data, please contact us at:
Pinnacle Academic Tutoring LLC
Email: admin@pinnacleacademictutoring.com
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